Manager, Operations Program Management

BrassringJobId: 37890BR - ArbitaJobId: ARBEBAY7039-731876

Job Location

San Jose, California - CA

Job Description

This position will be part of the Operations PMO team, which provides portfolio management, project management and resource management leadership for crucial infrastructure initiatives directed at enhancing the infrastructure and availability of the site.  This position will involve both functional management responsibilities as well as program management responsibilities.

 Job responsibilities will include but are not limited to:

 -          Functional management, such as staff development, regular goal and performance management, mentoring as well as team building & general leadership.
 -          Program management responsibilities including providing program management leadership to key initiatives within Operations.   Conducting project kickoff meetings; documenting and tracking progress of program roadmaps; validating and managing project scope; developing and maintaining accurate, detailed project plans; track and resolve schedule and cost variances to project plans; identifying and managing project risks; tracking/managing projects to successful completion; communicating status, issues and risks to project stakeholders.

This position will work closely with members of Operations, Resource Management, Product Development and QA, as well as with all levels of management within the organization.

Job Qualifications


  • BA/BS degree or equivalent.
  • Minimum 8 or more years Project Management experience managing large, highly complex Infrastructure and application integration projects, preferably in the technology industry.
  • Minimum 3 or more years of Functional Management experience with direct reports.  Strong management practices including but not limited to staff management, development, goal and performance management and team building.
  • Proven track record of successfully delivering multiple projects simultaneously, building appropriate processes and tools, and familiarity with standard project management concepts, practices and procedures. 
  • The candidate needs strong analytical and problem solving skills and needs to have experience applying these skills to resolve technical issues.
  • Strong relationship building and communication skills and the ability to work varying levels of management.  Ability to influence peers, managers and directors while dealing with ambiguity.
  • Ability to function effectively in an energetic, fast paced environment while maintaining excellent organizational skills, focus and attention to detail.
  • Ability to negotiate priorities across organizations is required. 
  • Ability to plan and prioritize multiple tasks effectively. 
  • ITIL certification and PMI Certification (or equivalent) strongly desirable.

Job Salary

Salary commensurate with experience