Manager, Market Research

BrassringJobId: 39209BR - ArbitaJobId: ARBEBAY22088-746474

Job Location

San Jose, California - CA

Job Description

Sr. Market Research Manager Job description:

 

At PayPal, we create better ways for consumers and merchants to pay and get paid. Putting customers’ needs first, we’re redefining the payments category through product, marketing, and service delivery innovation.


To support this mission, PayPal is seeking a research professional to join Global Insights, PayPal’s global market research function. This position will support a wide variety of consumer, merchant, and global research insight initiatives across the organization. Responsibilities include partnering with internal business partners to identify, prioritize, design, execute and communicate insights from ad-hoc and regular tracking studies. 


For this particular position, we are looking for someone to focus on supporting our global functions, including brand management, global product & experience, credit/risk, strategy, and platform. The position will stupport stakeholders with all aspects of market and competitive intelligence, consumer & merchant research, brand, credit, product, channel, developer, and marketing research. This position reports directly into the director of Global Insights in San Jose, CA, USA.


In order to be effective this individual will need to collaborate closely with other functions, including web and customer analytics, user experience, strategy, customer service, operations excellence, and eBay Inc market research. 

Job Qualifications

·         Demonstrated ability to formulate and deliver insights that have importantly impacted business results

·         Ability to quickly understand and use a variety of data to uncover a cohesive “story” that will help decision-makers take action; ability to summarize and “bottom line” research results in crisp executive summaries and recommendations

·         Ability to understand business issues and translate them into metrics and research design. Team player comfortable with experience interacting with different functional areas in marketing, especially analytics. Detail orientation and an analytical mind-set; interest and experience in quantitative and qualitative analysis. Experience managing qualitative studies a must. Moderate amount of travel may be required

·         Demonstrated experience and success managing large international research projects. 

·         Deep experience doing research to support marketing organizations and/or agencies

·         Demonstrated project management experience Able to prioritize and complete multiple projects with varying degrees of complexity simultaneously. A track record of delivering project results on time and on budget.

·         Strong written, presentation and oral communication skills.

·         Strong vendor management skills and demonstrated experience

·         Research experience with consumers, merchants, developers, payments, financial services, credit, and internet services

Job Salary

Salary commensurate with experience