Associate Manager, Search Analytics

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Job Location

San Jose, US - California - San Jose - US - California - San Jose

Job Description

The Search Analytics team is responsible for providing analytic support for the eBay Global Search Team, the product team responsible for improving the search experience on eBay.  The analytics team supports the Global Search team in several key initiatives.

 

We are currently looking for an Associate Manager, Search Analytics to join the team.  This individual will utilize his / her exceptional analytic skills and strong presentation skills to evaluate product concepts, measure the performance of existing products, and work cross-functionally to prepare reports for ongoing monitoring. On a day-to-day basis, this individual will partner with product management to help with their analytic needs. This person will generate insights by conducting extensive analyses of eBay’s rich data. In the process, this person will develop a deep understanding of the Marketplaces businesses and eBay site functionality, further strengthen their analytic, leadership, and presentation skills, and gain exposure to a wide variety of functional teams within eBay.

 

The overall responsibility will be to monitor the performance of the Search Business – this includes Search Results, Navigation, and Search Excellence – and to provide analytical support to our business partners during site testing and product launches. Specifically this will involve:



  • Designing and executing analyses using a range of tools, including:


    • Internally-developed simulation tools
    • Database analysis
    • Personal experience using eBay.com
  • Analyzing the business impact of changes to the eBay.com site with regard to various site usage and performance metrics
  • Gathering business insights from the results of A/B testing
  • Building forecast models to predict effects of site changes
  • Packaging and communicating findings to product management and the broader analytics team
  • Partnering with Product Management to evaluate the business case of new site features prior to product launch
  • Utilizing creative thinking, business acumen, and data-driven insight to design future tests

Job Qualifications

Successful candidates will offer a strategic perspective, possess sound business judgment and deep analytical capabilities, and demonstrate an ability to work collaboratively. They will possess strong intellectual curiosity, and a passion for achieving practical business impact. Skills in problem definition, rigorous analysis, and recommendation development will also be critical. Successful candidates will have exceptional interpersonal skills, initiative, and integrity.

  • Exceptional data mining and quantitative analytic ability. Hands-on data analytics experience is a must.
  • Strong academic profile with an emphasis on quantitative coursework (e.g., degree in Mathematics/Statistics, Computer Science, Economics, Econometrics or Engineering).
  • Expert Excel / Access / PowerPoint skills, expertise with database query tools (SQL), and a basic understanding of data warehouse architecture are required. Proficiency with statistical analysis tools (e.g., SAS, SPSS) is a plus.
  • Experience in product / web analytics is strongly preferred.
  • 5+ years of experience, ideally at a leading management consulting firm, investment bank, or financial services company.
  • Strong interpersonal skills including ability to present insights and recommendations persuasively. Skill and confidence in dealing with people at all levels of the organization are essential.
  • Intellectual curiosity, passion for problem-solving, and comfort with ambiguity.
  • High energy and a desire to work in a results-oriented, fast growth environment.
  • Ability to thrive in a cross-functional environment while juggling multiple responsibilities.
  • A passion for understanding and serving the unique community of eBay. Active eBay users preferred.

Job Salary

Salary commensurate with experience